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Society for Human Resource Management (SHRM) Certification

Program Topics:
Module One: Strategic Management
• The Role of Human Resources in Organizations
• The Strategic Planning Process
• Scanning the External Environment
• Organizational Structure and Internal HR Partners Measuring Human Resources Effectiveness
• Ethical Issues Affecting Human Resources
• Human Resources and the Legislative Environment

Module Two: Workforce Planning and Employment
• Key Legislation Affecting Employee Rights
• Key Legislation Affecting Privacy and Consumer
• Equal Employment Opportunity/Affirmative Action
• Gender Discrimination and Harassment in the Workplace
• Organizational Staffing Requirements
• Job Analysis and Documentation
• Recruitment
• Flexible Staffing
• Selection
• Employment Practices
• Organizational Exit
• Employee Records Management

Module Three: Human Resource Development
• Key Legislation
• Human Resource Development and the Organization
• Adult Learning and Motivation
• Assessment of HRD Needs
• HRD Program Design and Development
• HRD Program Implementation
• Evaluating HRD Effectiveness
• Career Development
• Developing Leaders
• Organizational Development Initiatives
• Performance Management

Module Four: Employee and Labor Relations
• Key Legislation Affecting Employee and Labor Relations
• Employee Relations and Organizational Culture
• Employee Involvement Strategies
• Positive Employee Relations
• Work Rules in Union and Nonunion Environments
• Effective Communication of Laws, Regulations, and Organizational Policies
• Discipline and Formal Complaint Resolution
• Union Organizing
• Unfair Labor Practices
• Collective Bargaining
• Strikes and Secondary Boycotts
• Public-Sector Labor Relations
• International Employee and Labor Relations

Module Five: Compensation and Benefits
• Key Legislation
• Total Compensation and the Strategic Focus of the Organization
• Pay Administration
• Compensation Systems
• Introduction to Benefit Programs
• Government-Mandated Benefits
• Voluntary Benefit
• Compensation and Benefit Programs for International Employees
• Evaluating the Total Compensation System and
• Communicating It to Employees

Module Six: Occupational Health, Safety and Security
• Key Legislation
• Safety
• Health
• Security


Marsha P. Collins, SPHR, is a HR consultant and specialist in workplace learning and performance, with 30 years of experience in Human Resources. She travels throughout the United States providing in house training for public and private organizations, and specializes in helping organizations implement effective performance management systems through training. Mrs. Collins received her SPHR certification in 1992, and is a regular instructor for the SHRM certification course offered twice a year through UK's Gatton Business Management Center. She has served as President of the American Society for Training and Development, Bluegrass Chapter, as well as President of the Kentucky College and University Personnel Association. She was honored nationally for her leadership and contributions in the field of employee career development by the American Society for Training and Development.

Wally Skiba, SPHR, is the Compensation and Benefits Manager for Eastern Kentucky University (EKU)in Richmond, KY.

Nancy Skiba, SPHR, is currently Human Resources Manager for OSRAM SYLVANIA in Versailles, Kentucky. She began her career in Human Resources in 1973 at the Sylvania manufacturing facility in Winchester. She later gained international human resources experience while in Winchester when she was given responsibility for the Sylvania plants in Juarez, Mexico and Fajardo, Puerto Rico. In 1995, she transferred to Versailles where she had responsibility for both the Lamp and Glass plants. Ms. Skiba has a wide range of knowledge in labor relations in the union and non-union sectors plus training and experience in union avoidance. Her generalist experience in human resources spans thirty-one (31) years and she received her SPHR life certification in 1991. Ms. Skiba serves on several committees within the community in which she works. The Governor appointed her for a third term on the Kentucky Occupational Safety and Health Standards Board.

Ms. Skiba resides in Lexington with her husband, Wally. She has two daughters, Allison and Shannon. Allison is a graduate of the University of Kentucky with a degree in Marketing and Shannon is a senior at Centre College in Danville, Kentucky majoring in Psychology.

Tracy Richardson, SPHR,
is theHuman Resources Manager with the Bluegrass Airport in Lexington, KY. She holds a M.S.Ed. in Counseling Psychology from the University of Kentucky. She earned her SPHR in December 2003. She currently serves as the Secretary for the Bluegrass Society of Human Resource Management.

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